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6:00 PM18:00

Instant Gratification! Logistics and Supply Chain

Today we live in the era of instant and immediate gratification. Consumer tolerance for wait times,  is next to nothing AND we want to be able to buy/ access stuff from anywhere, anytime and expect delivery anywhere, anytime. With these expectations:
- How do companies define customer experience? What are tablestakes for success? 
- What are the key elements that drive costs for merchants, providers? 
- What are technologies, tools that companies are using to anticipate and predict customer
- What emerging technologies can we expect to have an impact over the next 12-24 MO? Drones
for last mile delivery? Online/ Offline partnerships?

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